bjd99 Privacy Policy
Your personal information matters to us. This policy explains in detail how bjd99 collects, uses, and protects your information.
Introduction and Scope
This Privacy Policy ("Policy") applies to all users of the bjd99 platform. By accessing the bjd99.cam website, completing registration, or using any of our services, you agree to the terms of this Policy.
bjd99 provides a safe and transparent online casino and betting environment for users in Bangladesh. We treat your privacy as our top priority and protect your information using SSL encryption and advanced security technology. If you have any questions after reading this Policy, please contact our support team.
What Information We Collect
We collect various types of information to create accounts and operate services on the bjd99 platform. The categories of this information are described below:
Personal Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (when required)
Financial Information
Information required to process transactions:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date and amount
Technical Information
Information collected automatically while using the site:
- IP address
- Browser type and version
- Device information (mobile/desktop)
- Cookie and session data
- Login time and date
Gaming Activity Information
Information collected to improve your gaming experience:
- Game history and betting records
- Preferred games and categories
- Bonus and promotion usage history
- Session duration and frequency
Purpose of Using Information
bjd99 uses collected information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties.
- Account Management: To ensure registration, login, and account security.
- Identity Verification (KYC): To verify age and identity in order to meet legal requirements and prevent fraud.
- Financial Transactions: To process deposits and withdrawals and maintain transaction records.
- Customer Support: To provide 24/7 live chat support and resolve your complaints or questions.
- Promotional Communications: To inform you about bonuses, offers, and promotions (you may unsubscribe at any time).
- Security Monitoring: To detect suspicious activity and maintain the security of the platform.
- Responsible Gaming: To monitor your gaming behaviour, identify potential issues, and provide assistance.
- Service Improvement: To analyse user experience and improve the platform.
- Legal Compliance: To comply with applicable laws and regulations and respond to requests from authorities.
Information Sharing and Disclosure
bjd99 does not sell your personal information to third parties. However, in specific circumstances we may share information with the parties listed below:
Service Providers
We work with trusted third-party organisations for payment processing (bKash, Nagad, Rocket, Upay), game software supply, technology infrastructure, and customer service. These organisations may use your information only for the designated purpose.
Legal and Regulatory Authorities
In response to a court order, government directive, or lawful investigation, we may be required to provide relevant information to the appropriate authorities. In such cases we will provide only the minimum information requested.
Fraud Prevention
Security-related information may be shared with industry-standard security organisations to prevent financial fraud, money laundering, and illegal activities.
What We Do Not Do
bjd99 never sells or rents your personal information to advertising agencies, data brokers, or unrelated third parties. The commercial sale of user information is strictly prohibited under our business policy.
Cookies and Tracking Technologies
The bjd99.cam website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser.
Essential Cookies
These are essential for the core functionality of the site. They are used to maintain login sessions, perform security checks, and save language preferences. These cookies cannot be disabled.
Functional Cookies
Used to remember your preferences and settings, such as your preferred game category, display language, and interface customisation. Without these cookies, some features may be limited.
Analytics Cookies
Used to analyse site performance and user behaviour. They collect information to help us understand which pages are visited most and where improvements are needed.
Data Security Measures
bjd99 uses industry-standard technology and processes to keep your information secure. Our security framework is as follows:
Encryption
All data transmissions are protected by SSL/TLS encryption. All information exchanged between your browser and our servers is encrypted, making it impossible for third parties to read.
Secure Servers
Your information is stored in secure data centres equipped with firewalls, intrusion detection systems, and regular security audits.
Access Control
Only authorised staff can access your information, and access is granted based on the needs of their responsibilities. All staff are subject to confidentiality agreements.
Regular Audits
Our systems are regularly tested for security vulnerabilities. In the event of any security incident, we act quickly and notify affected users.
Data Retention Period
bjd99 retains your information only for as long as necessary. Legal requirements, business purposes, and user interests are all considered when determining the retention period.
General Retention Policy
- Active account information: for the full duration the account remains active.
- Transaction records: a minimum of five years after account closure (legal requirement).
- KYC documents: a minimum of five years after account closure.
- Communication history (support tickets): two years.
- Marketing preferences: until consent is withdrawn.
- Technical logs: three months to one year.
After the specified period has ended, information is securely deleted or anonymised so that your identity cannot be identified.
Your Rights
By using the bjd99 platform, you have the following rights over your personal information. Contact our support team to exercise these rights.
Right to Access
You can find out what information we hold about you and how we use it. Upon request, we will provide you with a copy of your information.
Right to Rectification
If any of your information is incorrect, you may request a correction. We will update the information as soon as possible.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to your information being used for marketing purposes. You may unsubscribe from marketing emails at any time.
Data Portability
You have the right to receive your information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent
If you have given consent to any processing, you may withdraw that consent at any time. Withdrawal will affect future processing.
Protection of Minors
bjd99 strictly prohibits anyone under the age of 21. We do not knowingly collect any information from minors.
Age Verification Process
At the time of registration, each user must confirm that they are 21 or older. bjd99 may verify identity cards and other documents as part of the verification process. If we discover that a minor has created an account, that account will be closed immediately and all collected information will be deleted.
Changes to the Policy
bjd99 reserves the right to update this Privacy Policy at any time. When changes are made, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed.
- For important changes, a notification will be sent to the registered email address.
- Users will be given adequate time before changes take effect.
- Continued use of the site after changes have been made will be considered acceptance of the new policy.
Third-Party Services
bjd99 works with various third-party game providers and technology services to operate the platform, such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These organisations have their own privacy policies which may differ from bjd99's policy.
Our Scope of Responsibility
bjd99 is not responsible for the privacy practices of third-party service providers. However, we only partner with organisations that maintain high standards in data protection. Our agreements with partners include data protection terms.
Privacy Contact
If you have any questions about this privacy policy or want to exercise your rights, please contact our support team. We provide assistance in Bengali 24/7.
Your information is protected
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